Terms & Conditions

Effective date: October 5, 2025

These Terms & Conditions (“Terms”) govern your use of services and purchase of goods from AMATAR GmbH (trading as Amatar Solar Solutions). By requesting a quote, placing an order, signing a proposal, or using our services you accept and agree to be bound by these Terms.

1. Definitions

“Company” / “we” / “us” — AMATAR GmbH (Amatar Solar Solutions).
“Client” / “you” — the person, company or organisation ordering goods or services from the Company.
“Goods” — physical items supplied by the Company (panels, inverters, batteries, mounting systems, etc.).
“Services” — installation, design, consultancy, maintenance, monitoring or other services provided by the Company.
“Contract” — the agreement formed between the Company and the Client for the supply of Goods and/or Services, including these Terms and any written proposal, order confirmation or scope of work.

2. Scope & Application

These Terms apply to all quotations, proposals, orders and Contracts issued by the Company unless expressly varied in a signed written agreement. Any terms proposed by the Client which conflict with these Terms are excluded unless expressly accepted in writing by the Company.

3. Quotations & Orders

3.1 Quotations are valid for the period stated on the quotation or otherwise for 30 days from issue, unless withdrawn earlier.
3.2 An order placed by the Client becomes binding only when the Company issues a written order confirmation or commencement of work.
3.3 The Company may require a written purchase order, signed proposal or deposit prior to accepting an order.

4. Price, Taxes & Payment

4.1 Prices quoted are exclusive of VAT, duties, taxes and any applicable local charges unless otherwise stated. Those amounts will be charged in addition and are payable by the Client.
4.2 Payment terms will be set out in the quotation or invoice. Unless otherwise agreed: (a) deposits are due on order; (b) progress payments for works are due as specified; (c) final balance is due on completion or prior to delivery of Goods.
4.3 Late payments bear interest at the statutory rate or as stated in the invoice, and the Company may suspend works or deliveries until overdue amounts are paid.
4.4 The Client must pay all bank or transaction fees associated with payments.

5. Delivery, Risk & Title

5.1 Delivery estimates are indicative only. Time for delivery is not of the essence unless expressly agreed.
5.2 Risk passes to the Client on delivery of the Goods to the delivery address or on collection.
5.3 Legal title to Goods remains with the Company until full payment (including interest and costs) has been received. Until title passes, the Client must store the Goods separately and keep them insured.

6. Installation & Client Responsibilities

6.1 Where Services include on-site installation, the Client must: provide safe and timely access to the site, obtain any permits, consents or approvals required for works, ensure the site is prepared, and notify the Company of any site conditions affecting works.
6.2 Installation timelines depend on access, permitting and third-party availability. Additional costs caused by site conditions, delays or changes will be charged to the Client.

7. Changes, Variations & Cancellation

7.1 Any variation to the scope, specifications or delivery schedule must be agreed in writing. The Company may charge for additional materials, labour and any reasonable consequential costs.
7.2 Cancellation by the Client after order acceptance may incur charges to cover work performed, materials ordered, and reasonable losses.
7.3 The Company may cancel or suspend the Contract if the Client is in material breach, becomes insolvent, or fails to pay when due.

8. Warranties & Remedies

8.1 The Company warrants that Services will be performed with reasonable skill and care in accordance with good industry practice.
8.2 Goods supplied carry the manufacturer’s warranty. To the extent permitted by law, the Company’s sole liability for defective Goods is limited to repair or replacement (at the Company’s discretion) or refund of the purchase price.
8.3 Warranty claims must be notified in writing promptly and within any applicable manufacturer or statutory warranty period. Evidence of purchase and reasonable access to inspect the Goods or Services will be required.
8.4 This Clause does not limit statutory rights the Client may have as a consumer under applicable law.

9. Limitation of Liability & Indemnity

9.1 To the maximum extent permitted by applicable law, the Company’s aggregate liability for direct loss arising from or in connection with the Contract shall not exceed the total price actually paid by the Client under the Contract.
9.2 The Company is not liable for: indirect, consequential, special or punitive losses (including loss of profits, loss of business, loss of contracts, loss of goodwill).
9.3 The Client shall indemnify the Company against any losses, liabilities, costs or damages arising from the Client’s negligence, breach of these Terms, incorrect information, or failure to obtain permits.

10. Intellectual Property

10.1 All intellectual property rights in designs, drawings, reports, proposals and other materials produced by the Company remain the property of the Company unless otherwise agreed in writing.
10.2 On full payment, the Client receives a non-exclusive licence to use deliverables for the purpose for which they were produced.

11. Confidentiality

Each party shall keep confidential any commercially sensitive information obtained from the other and shall not disclose it except to employees, professional advisers or as required by law. This obligation survives termination of the Contract.

12. Data Protection

Where personal data is processed in connection with the Contract, the parties will comply with applicable data protection laws. The Company’s Privacy Policy sets out how personal data is collected and used; the Client should ensure any personal data provided is accurate and lawfully obtained.

13. Force Majeure

The Company is not liable for delay or failure to perform caused by events beyond its reasonable control (including but not limited to acts of God, strikes, pandemics, governmental actions, supply chain failures, severe weather). The Company will notify the Client and take reasonable steps to mitigate the effects.

14. Termination

14.1 Either party may terminate the Contract for material breach by the other if the breach is not remedied within a reasonable period after written notice.
14.2 On termination the Client must pay for all Goods supplied and Services performed up to the date of termination and reimburse any reasonable costs incurred by the Company related to committed orders.

15. Severability & Waiver

If any provision of these Terms is held invalid or unenforceable, the remainder shall continue in full force. Failure or delay by either party to enforce any right is not a waiver of that right.

16. Governing Law & Jurisdiction

These Terms and any dispute arising from them are governed by the laws of Austria. The courts of Vienna shall have exclusive jurisdiction unless mandatory rules of law require otherwise.

17. Changes to Terms

The Company may update these Terms from time to time. Updated Terms will take effect on the date stated in the revised document. Continued use of our Goods or Services following changes constitutes acceptance of the new Terms.

18. Entire Agreement

These Terms, together with any accepted quotation, proposal or written agreement, constitute the entire agreement between the parties and supersede previous communications, representations or agreements concerning the subject matter.

19. Contact Information

AMATAR GmbH (Amatar Solar Solutions)
Address: Seitenstettengasse 5/37, 1010 Vienna
Email: amatargmbh@gmail.com
Phone: +43 (0)677 631 649 82